Captaris® Alchemy®: Document Management Software by Captaris, Inc.. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris, Inc..
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM.
		IT HelpDesk Solution by Extraview Corporation. ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive more... >> Discover more offerings from Extraview Corporation.

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Workflow Automation | Business Process Management (BPM) | Help Desk and Call Management | Customer Service (General) | Defect Tracking | On-line Customer Support | Issue Tracking and Management | Call Center Management | Network Management | Change and Configuration Management

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IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

ExtraView IT HelpDesk by Extraview Corporation ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Dialogue by Exstream Software Exstream’s Dialogue is a fully integrated software solution that allows you to design, develop, maintain, and output fully personalized and consistent communications of all types.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Federal Desktop Core Configuration: Achieving Compliance with the Lowest Total Cost of Ownership by Lumension Security August 2008 - (Free Research) This white paper explains how the differences between different FDCC automation tools affect security and IT costs. It also includes a description of Lumension Security’s Vulnerability Management Solution, which has received (SCAP) validation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WAN Optimization: From a Tactical to a Strategic Approach by IPANEMA TECHNOLOGIES June 2008 - (Free Research) Most enterprises, especially large ones, require WAN optimization benefits to be delivered globally to consistently meet the quality of experience requirements of their whole distributed workforce. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Outsourcing Your Infrastructure: Ten Points to Consider When Making the Move by Verio August 2008 - (Free Research) This paper examines the factors driving IT to outsource and discusses 10 points that will help make the case to upper management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company) For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

ExtraView Enterprise - Business Process Management Software by Extraview Corporation (E-mail this company) ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Bug Tracker Solution - Comprehensive Bug Tracking and Change Management by Extraview Corporation (E-mail this company) As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Software-as-a-Service: A Comprehensive Look at the Total Cost of Ownership of Software Applications by Cisco Systems, Inc. September 2008 - (Free Research) This whitepaper educates end-users and decision makers on Software-as-a-Service (SaaS). Learn how it differs from traditional software, and what the key benefits are when deploying SaaS applications. It also looks at Total Cost of Ownership (TCO). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Things IT Should Be Doing (but isn’t) by Varonis September 2008 - (Free Research) Until organizations start to shift the responsibility to business data owners, it is IT that has to enforce rules for who can access what on shared file systems and keep those strictures current through data growth and user role changes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner Research Note: Revisiting vPro for Corporate Purchases by Intel Corporation July 2008 - (Free Research) Intel has positioned vPro as an offering that can assist with out-of-band management, making it possible to do remote support of PCs without a working OS environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 20 Global Pharma: Replacing Platform™ LSF® with UniCluster Express by Univa UD August 2008 - (Free Research) UniCluster Express from Univa UD is a fully integrated, community-enabled open source cluster software stack with unrestricted support for all its components. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Discovery Attender® for Notes - Electronic Search and Discovery by Sherpa Software Discovery Attender for Lotus Notes is a search and discovery tool that automates investigative tasks in Domino server databases, im logs and common file storage areas. DA has the ability to search, locate, and review data in a cost-effective and timely manner. Free Trial Available.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Mail Attender® for Exchange - Mailbox, PST and Public Folder Management by Sherpa Software Mail Attender® for Exchange is a scalable content management tool. Administrators can manage information in mailboxes, PST files, desktop/servers and public folders to enforce policy, compliance, and storage quotas. Offers comprehensive statistical reporting capabilities. Free Trial Download  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Discovery Attender® for Exchange- Electronic Search and Discovery by Sherpa Software Discovery Attender locates electronically stored information, such as PST files, Exchange mailboxes, public folders, and common storage areas. Whether a discovery request, performing an internal audit or trying to reduce liabilities, Discovery Attender will quickly find and produce critical information. Free Trial Available.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Mail Attender® for Lotus Notes - Archiving and Email Management by Sherpa Software Mail Attender® for Lotus Notes is a comprehensive email management tool that gives companies the power to control and manage data residing in email from a central location. Mail Attender can archive documents/attachments, enforce retention policies, delete non-business info & search content.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Discovery Attender® for Notes - Electronic Search and Discovery by Sherpa Software Discovery Attender for Lotus Notes is a search and discovery tool that automates investigative tasks in Domino server databases, im logs and common file storage areas. DA has the ability to search, locate, and review data in a cost-effective and timely manner. Free Trial Available.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Mail Attender® for Exchange - Mailbox, PST and Public Folder Management by Sherpa Software Mail Attender® for Exchange is a scalable content management tool. Administrators can manage information in mailboxes, PST files, desktop/servers and public folders to enforce policy, compliance, and storage quotas. Offers comprehensive statistical reporting capabilities. Free Trial Download  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Discovery Attender® for Exchange- Electronic Search and Discovery by Sherpa Software Discovery Attender locates electronically stored information, such as PST files, Exchange mailboxes, public folders, and common storage areas. Whether a discovery request, performing an internal audit or trying to reduce liabilities, Discovery Attender will quickly find and produce critical information. Free Trial Available.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Mail Attender® for Lotus Notes - Archiving and Email Management by Sherpa Software Mail Attender® for Lotus Notes is a comprehensive email management tool that gives companies the power to control and manage data residing in email from a central location. Mail Attender can archive documents/attachments, enforce retention policies, delete non-business info & search content.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Managing Imports in an ERP System by Xperia June 2008 - (Free Research) Managing imports is more complex, difficult, and error-prone than it initially appears. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Bowen & Groves Honored in Fifth Annual International Business Awards(SM) by Bowen & Groves July 2008 - (Free Research) Bowen & Groves the developer of M1 by B&G™ a leading Manufacturing ERP System has earned a Certificate of Finalist Recognition for Best Support Organization and Best Product Development Department in the 2008 International Business Awards. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Effectively Manage IT Operations and Costs during Economic Downturn by FrontRange Solutions Inc May 2008 - (Free Research) Please join Forrester analyst Alex Cullen and Centennial Software as they discuss best practices for managing IT operations in a slow economy. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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