InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM.
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Actuate Performancesoft Suite: Performance Management Solution by Actuate. Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management more... >> Discover more offerings from Actuate.

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Business Process Management (BPM) | Business Intelligence Solutions | Service Oriented Architecture (SOA) | Help Desk and Call Management | Workflow Automation | Business Process Automation | Customer Service (General) | Software Configuration Management (SCM) | Enterprise Systems Management | Enterprise Resource Planning (ERP)

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North Shore Medical Center Provides Better Support with AMD Processor-based Solutions by VMware, Inc. August 2008 - (Free Research) Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Children’s Memorial Hospital by ABS Associates, Inc. July 2008 - (Free Research) In this case study Children’s Memorial Hospital engaged ABS to provide a variety of consulting services. Learn how ABS optimized the hospital’s help desk support system, and cut the figures for monthly average abandoned calls and open tickets in half. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Creating a Green Data Center to Help Reduce Energy Costs and Gain a Competitive Advantage by IBM October 2008 - (Free Research) The data center is often the engine that drives the growth of the enterprise, and energy efficiency is the key. (WEBCAST) GO TO WEBCAST

Green IT Best Practices: A User Testimonial Calculate and report on carbon emissions with confidence by IBM October 2008 - (Free Research) This webcast tells how IBM customer, C-Lock, uses IBM Software and the IBM Business Process Accelerator to automate manual processes and develop a real-time greenhouse gas meter called "GreenCert". (WEBCAST) GO TO WEBCAST

IBM Software: A Green Strategy for Your Entire Organization by IBM October 2008 - (Free Research) This paper explores optimization strategies and demonstrated benefits being achieved today with IBM Software solutions. Utilization of these capabilities can help you meet the increasing challenges of energy efficiency, cost containment and compliance. (WHITE PAPER) GO TO WHITE PAPER

ExtraView IT HelpDesk by Extraview Corporation ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

IT Benefits of an Integrated Solution by FrontRange Solutions Inc July 2008 - (Free Research) View this webinar to find out how Enteo Client Lifecycle is being added to HEAT, Remedy, and Footprints as well as other Service Desk Platforms. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Numara® Track-It! 8 Overview Webinar by Numara Software March 2008 - (Free Research) In this webcast learn how auditing remote desktop management and bar coding functions can optimize your help desk software. Discover features that will speed up response times and improve user satisfaction levels. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Whitepaper: A Green Strategy for Your Entire Organization by IBM October 2008 - (Free Research) This paper explores optimization strategies around the key areas of people, workloads and infrastructure, including entry points, relevant solutions, and demonstrated benefits being achieved today with IBM Software solutions. (WHITE PAPER) GO TO WHITE PAPER

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Optim™ Data Growth Solution for Oracle's Siebel® CRM by IBM IBM's Optim™ Data Growth Management Solution for Oracle's Siebel® CRM offers comprehensive Siebel archiving capabilities, fully integrated within the Siebel workflow. You define policies for managing your data - when it needs to be available, how long it should be retained, and who can access it.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Webcast: Turn Down The Power And Turn Up The Profits by IBM October 2008 - (Free Research) This webcast will answer your questions pertaining to savings from energy reductions and process efficiencies. (WEBCAST) GO TO WEBCAST

Numara® FootPrints Change Management: Solutions for Automating and Managing Change by Numara Software March 2008 - (Free Research) View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

IBM Systems Advisor for Express Seller by IBM September 2008 - (Free Research) The Systems advisor tool can help you, too. By answering a few quick questions, we'll identify products that can help meet your business needs. Let's get started. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

IBM Enterprise Content Management and System Storage Solutions: Working Together by IBM October 2008 - (Free Research) This IBM® Redbooks® publication will provide the necessary information to IBMers, business partners, and customers on how to implement FileNet® ECM with IBM Storage Solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM Lotus Sametime Advanced software: breaking new ground for unified communications and collaboration1225464652_928 by IBM November 2008 - (Free Research) As business accelerates, it becomes increasingly important for employees to communicate with one another from anywhere, at any time. IBM Lotus Sametime Advanced software can help you deliver robust, unified communications and collaboration capabilities. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

IBM Smart SOA Global Virtual Forum: How to Get Smarter Business Outcomes by IBM October 2008 - (Free Research) Learn how to get smarter business outcomes at the IBM Smart SOA Global Virtual Forum on November 5th, 10:30am ET. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Increasing IT Efficiency by Mobilizing ITSM and ITIL Capabilities by BlackBerry April 2008 - (Free Research) This Webcast reviews the best practices and business drivers for mobilizing ITSM applications. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

IBM’s Voice of the Business Partner: Now Discussing Sales Opportunities by IBM October 2008 - (Free Research) To get started, participate in our current discussion on sales opportunities. (WHITE PAPER) GO TO WHITE PAPER

IBM Information Management Software - The New Information Agenda by IBM June 2008 - (Free Research) This white paper defines what an information agenda is, describes key considerations and best practices in creating and implementing an information agenda, and explains how IBM can help you to deliver trusted information enterprise wide. (WHITE PAPER) GO TO WHITE PAPER

Green-Purchasing Initiatives Research Brief: Is IT Thinking Green? by Citrix Online - GotoMyPC July 2008 - (Free Research) Organizations large and small are beginning to take a closer look at their environmental impact. Savvy company leaders understand that business practices have to evolve to protect the planet's sustainability as well as the long-term interests o… (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Demo Application Server Revolution: Feature Packs and the New World of SOA + Web 2.0 by IBM August 2008 - (Free Research) With Feature Packs, customers can selectively take advantage of new standards and features while maintaining a more stable internal release cycle. (DEMO) VIEW ABSTRACT | GO TO DEMO

How to Drive Business Efficiency with a Green Mind by IBM October 2008 - (Free Research) See how IBM can help your company implement electronic forms and Web 2.0 portal solutions to reduce paper use and automate processes for money, energy and time savings. (WHITE PAPER) GO TO WHITE PAPER

SOA in Any Economic Climate: Adopting a Lifecycle Approach to Software Quality Management by IBM August 2008 - (Free Research) This paper explains how organizations are adopting new approaches such as Service Oriented Architecture (SOA) as a way to create agile reusable business services that are intended to help them respond to rapid changes and business opportunities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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