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Your search for keyword: Helpdesk Objectives returned 12 results.
 
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Business Process Management (BPM) | Enterprise Performance Management/ Balanced Scorecard | Enterprise Dashboards | Enterprise Resource Planning (ERP) | Business Process Automation | Business Planning | Application Management and Maintenance | Business Intelligence Solutions | Workforce Management | Customer Service (General)

Search Results 1 - 12 of 12
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IT Automation - IT Service Management Strategies for Success by FrontRange Solutions Inc.

December 19, 2011 - (Free Research) Learn how to use automation to cut costs and optimize your service desk, software budget, and software management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Strategic Profitability Management by SAP America, Inc.

December 31, 2011 - (Free Research) Very few of today's companies have a reliable way to achieve the widest profitability margins consistent with other strategic objectives, largely because no one person or organization is responsible for it. Read this white paper to find out what Ventana Research recommends as part of an effective profitability management strategy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Scorecarding with IBM Cognos 8 Business Intelligence: Monitor, Manage. and Perform. by IBM

November 14, 2011 - (Free Research) Scorecards help you define, monitor and manage your company's critical metrics. By translating tactics and strategies into specific, measurable objectives, scorecards help you link corporate strategy to operations and ensure that your company's goals are consistently defined, understood and communicated.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Future of Procurement: 2020 And Beyond by Ariba, Inc.

January 09, 2012 - (Free Research) This e-book contains discussion and debate around where procurement can and should be setting its sights for the year 2020 and beyond. The primary objective of this resource is to initiate a dialogue on the future of procurement and to create a road map for how to get there.
(EBOOK) VIEW ABSTRACT | GO TO

The Guide to Data Movement and Governance by IBM

November 28, 2011 - (Free Research) Missed opportunities and lost revenue might be the least of your worries. In some cases, poor practices can lead to lawsuits, fines and even the failure of the business itself. The purpose of this e-guide is to help you grasp the measures that can keep your organization on track to meet objectives and stay in line with regulations.
(EBOOK) VIEW ABSTRACT | GO TO

The Balancing Act of Mobile Workforce Management by ViryaNet Ltd (E-mail this company)

January 25, 2012 - (Free Research) Read this white paper to learn about creating a plan to tackle your mobile workforce obstacles and the details of a system that will assist with your complex tasks.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transform your Service Organization Into a Performance-Driven Leader by ViryaNet Ltd (E-mail this company)

January 23, 2012 - (Free Research) This white paper explains how you should balance customer service and organization efficiency by using performance data.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Process Management as a Blueprint for Mobile Workforce Management by ViryaNet Ltd (E-mail this company)

January 23, 2012 - (Free Research) Read this white paper to learn the fundamentals and benefits of business process management (BPM), and how BPM systems work so well the mobile workforce management industry.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Performance Management: What the Mid-Market Can Learn from Large Enterprises by SAP America, Inc.

January 27, 2012 - (Free Research) This white paper features results from a study by Aberdeen Group on mid-sized (or mid-market) organization on performance management.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The Alignment-Focused Organization: Bridging the Gap Between Strategy and Execution by SAP America, Inc.

November 01, 2007 - (Free Research) Take a look at how organizations are taking strides to align business strategy with actual initiatives, projects, and daily activities - in short, to close the gap between strategy and execution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

An ERP Guide to Driving Efficiency by Sage Software

January 05, 2012 - (Free Research) This white paper describes how enterprise resource planning (ERP) technology can improve efficiency by automating business processes, offering a fully integrated suite of business management applications, and providing flexible and customizable reporting.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CA Application Performance Management by CA Technologies.

June 10, 2011 - (Free Research) CA Application Performance Management (CA APM) provides advanced application and infrastructure monitoring to ensure optimal business service performance. Watch this demo to see how CA APM enables IT operations and line of business owners to reduce revenue risks and keep customers loyal.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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