InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM.
		Captaris® Alchemy®: Document Management Software by Captaris, Inc.. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris, Inc..
		IT HelpDesk Solution by Extraview Corporation. ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive more... >> Discover more offerings from Extraview Corporation.

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Business Process Management (BPM) | Workflow Automation | Help Desk and Call Management | Customer Service (General) | Defect Tracking | On-line Customer Support | Issue Tracking and Management | Call Center Management | Network Management | Change and Configuration Management

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IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

ExtraView IT HelpDesk by Extraview Corporation ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

WAN Optimization: From a Tactical to a Strategic Approach by IPANEMA TECHNOLOGIES June 2008 - (Free Research) Most enterprises, especially large ones, require WAN optimization benefits to be delivered globally to consistently meet the quality of experience requirements of their whole distributed workforce. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ExtraView Enterprise - Business Process Management Software by Extraview Corporation (E-mail this company) ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Federal Desktop Core Configuration: Achieving Compliance with the Lowest Total Cost of Ownership by Lumension Security August 2008 - (Free Research) This white paper explains how the differences between different FDCC automation tools affect security and IT costs. It also includes a description of Lumension Security’s Vulnerability Management Solution, which has received (SCAP) validation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Things IT Should Be Doing (but isn’t) by Varonis September 2008 - (Free Research) Until organizations start to shift the responsibility to business data owners, it is IT that has to enforce rules for who can access what on shared file systems and keep those strictures current through data growth and user role changes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company) For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Bug Tracker Solution - Comprehensive Bug Tracking and Change Management by Extraview Corporation (E-mail this company) As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Incorporating SLA Requirements into Your Database Monitoring Plan by Embarcadero Technologies, Inc. September 2008 - (Free Research) Service Level Agreements transform IT departments from being reactive to being proactive. This paper discusses Embarcadero Performance Center, a best-of class database monitoring tool and describes how it can help your Database Administrator. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging COTS Middleware to Accelerate Ramp to Cash Flow Positive by Enea September 2008 - (Free Research) For an early stage network equipment provider that has defined the latest and greatest innovation, reaching the cash flow positive milestone can be daunting and high risk. This white paper guides you in your decisions on this. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Advantages and Requirements of Actionable Search by IBM April 2008 - (Free Research) IBM’s OmniFind™ Enterprise Edition is posed as a candidate solution, addressing the requirements for enterprise integration, usability, and security. (WHITE PAPER) GO TO WHITE PAPER

Establish Frameworks to Reduce Costs and Strengthen Security by RSA, The Security Division of EMC October 2008 - (Free Research) Standards-based compliance frameworks offer comprehensive security aligned to best-practice industry standards for security control such as ISO 27002, ITIL, CoBIT and COSO break down compliance silos to simplify compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PCI DSS Solutions: Automated, Continuous Compliance by Tripwire, Inc. August 2008 - (Free Research) This white paper describes the 6 main groups of the PCI DSS security standard and the requirements for each. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Best Practices for Server Virtualization Planning by AT&T Corp September 2008 - (Free Research) This white paper describes the top ten best practices to consider when embarking on a server virtualization project. (WHITE PAPER) GO TO WHITE PAPER

Driving down Costs While Increasing Efficiency of Fax Communications by Premiere Global Services October 2008 - (Free Research) This document illustrates how outsourcing fax communications allows you to decrease operational costs, scale capacity up and down, meet compliance and security requirements, and reduce vendors. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Converged Solutions Data Sheet by Sprint April 2008 - (Free Research) IP and wireless convergence solution offers enterprises great benefits over legacy wireless services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieve Unlimited Growth and Acquisition Capabilities with IBM applications by Xperia June 2008 - (Free Research) Many emerging businesses today are searching for a way to move into new markets and achieve cost effective product growth. Learn how to improve your business and acquire new product segments without experiencing an increase of internal resources. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

SOA in Any Economic Climate: Adopting a Lifecycle Approach to Software Quality Management by IBM August 2008 - (Free Research) This paper explains how organizations are adopting new approaches such as Service Oriented Architecture (SOA) as a way to create agile reusable business services that are intended to help them respond to rapid changes and business opportunities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Plan for an SAP ERP Upgrade by SAP America Inc August 2008 - (Free Research) This document provides decision makers the information they need to evaluate, plan, and perform an upgrade to the SAP ERP 6.0 application. It also introduces the tools and services SAP offers its customers during the transition to this new enterprise software. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Paper: Increased Operational Efficency with SAP Central Process Scheduling by SAP America Inc August 2008 - (Free Research) Read how scheduling tools in SAP Central Process Scheduling by Redwood can help you manage batch jobs along with process automation applications to handle business processes automatically with zero manual intervention. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Managing Software Intellectual Property by Black Duck Software July 2008 - (Free Research) This paper describes the approaches for managing intellectual property during component-based software development, detailing the seven best practices an organization should adhere by to facilitate the successful management of software IP. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Stand and Deliver Data Protection SLA’s: Strategies for developing Data Protection Service Level Agreements by Storage Decisions and Diligent Technologies Corporation October 2008 - (Free Research) A data protection service level agreement is concerned with the agreed upon, measurable services of protecting a customer’s data according to the requirements laid out in the agreement. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The New Encryption Generation: Closing the Gap by CREDANT Technologies September 2008 - (Free Research) This white paper examines the limitations of first-generation encryption processes that often deliver less-than-promised performance, spur user resistance, conflict with operational infrastructure and process requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

To “ILM” or Not to “ILM”, That Is the Question! by CommVault Systems, Inc. September 2008 - (Free Research) This article addresses what ILM originally set out to achieve, what it is today and what the real world requirements are for it long term. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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