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Your search for keyword: Gartner Help Desk Software returned 141 results.
 
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Business Process Management (BPM) | Business Intelligence Solutions | Data Center Management | Customer Relationship Management (CRM) | Enterprise Dashboards | Enterprise Performance Management/ Balanced Scorecard | Operational BI | Enterprise Information Integration/ Metadata Management | Application Management and Maintenance | Availability, Performance and Problem Management

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IT Automation - IT Service Management Strategies for Success by FrontRange Solutions Inc.

December 19, 2011 - (Free Research) Learn how to use automation to cut costs and optimize your service desk, software budget, and software management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects

August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FTP Replacement: Where MFT Makes Sense and Why You Should Care by IBM

November 2011 - (Free Research) This research provides advice on when to replace file transfer protocol (FTP) with managed file transfer (MFT) solutions, and which features to consider. This Gartner report includes MFT software and MFT as a service. Also highlighted is where MFT fits into the technology landscape and some of the key benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

6 Mistakes Companies Make and How to Avoid Them by SAP America, Inc.

September 2009 - (Free Research) This paper highlights common mistakes companies make in a down economy and discusses how organizations can use business intelligence to avoid them. Use the self-assessment questionnaire at the end of this paper to determine the level of business intelligence opportunity across your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Connectivity in context: Deliver application integration in days by IBM

December 2011 - (Free Research) This white paper offers a rapid, flexible and simple approach to connect your enterprise and cloud applications in mere days.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner Case Study: Mohawk Fine Papers Uses a CSB to Ease Adoption of Cloud Computing by Liaison Technology (E-mail this company)

November 2011 - (Free Research) If you are thinking of using cloud services brokerage (CSB), then read this case study on Mohawk Fine Papers to learn how they found a service-oriented architecture (SOA)-based backbone to support interoperability between its internal and external tools.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

GARTNER REPORT- Clients That Don't Segment Their Network Infrastructure Will Have Higher Costs and Increased Vendor Lock-in by HP and Intel

May 2011 - (Free Research) In this white paper, learn how segmenting the network infrastructure into smaller pieces can provide clarity on networking requirements and the ability to make better vendor decisions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Analyst's take: IBM Cognos software helps schools score top marks by ComputerWeekly.com

January 2011 - (Free Research) IBM Cognos software helps K-12 organizations increase visibility and improve decision making, driving improved student performance, lowered cost of interventions, greater productivity, and lower operating costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Get More Storage Efficiency with Oracle's Sun Storage 7000 Unified Storage Systems by Oracle Corporation

May 2010 - (Free Research) Exponential data growth is challenging today’s IT managers to scale their storage capacity while delivering high performance and staying within tight budgets. Read this paper to find out so much more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Web-to-Mainframe Performance of Critical Business Services by IBM

June 2008 - (Free Research) Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Scorecarding with IBM Cognos 8 Business Intelligence: Monitor, Manage. and Perform. by IBM

November 2011 - (Free Research) Scorecards help you define, monitor and manage your company's critical metrics. By translating tactics and strategies into specific, measurable objectives, scorecards help you link corporate strategy to operations and ensure that your company's goals are consistently defined, understood and communicated.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Compelling Reasons to Take An Integrated Approach to Virtualizing Your Full Hardware and Software Stack by Oracle Corporation UK Ltd

November 2011 - (Free Research) This white paper explores a single-vendor solution that addresses the entire hardware and software stack, allowing organizations to successfully manage their virtualized environment and improve business agility.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PAC White Paper: Building a foundation for growth with SAP Business All-in-One and the fast-start program by SAP America, Inc.

January 2012 - (Free Research) This white paper gives an insight into the challenges faced by small to medium sized enterprises (SME’s), and how SAP Business All-in-One solutions can help organizations to build a solid IT foundation for the future.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Support New Business Demands with Application Rationalization by HP

September 2011 - (Free Research) This podcast discusses how to achieve application rationalization through proper application portfolio management. Learn about the benefits of this strategy and how it can help better align IT with business goals, as well as cutting costs and providing substantial performance gains.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Business Intelligence Strategy by IBM

February 2011 - (Free Research) BI can yield valuable insight that increases performance. For some, BI programs can be derailed by factors beyond technology- by people and process. Learn how to prepare a BI strategy that will help you achieve excellence in your initiative.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Forrester Wave™: CRM Suites For Large Organizations, Q2 2010 by Microsoft

October 2011 - (Free Research) Read this Forrester Research Inc. analysis of 18 leading customer relationship management (CRM) suite solutions. See what vendors offer the best systems for BPM, ERP, TCO, midsized organizations, and basic needs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Choose a Distribution System by Sage Software

January 2012 - (Free Research) Read this white paper to learn best practices for selecting the best distribution strategy and accompanying enterprise resource planning (ERP) software for your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Introducing BlackBerry Balance™ Technology by BlackBerry

September 2011 - (Free Research) Learn more about how BlackBerry® Enterprise Server or BlackBerry® Enterprise Server Express, along with specific IT policies and features built into the device software, help keep personal information separate and business information highly secure.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

SAP Business One: Integrated, affordable, flexible - A single solution for small business needs by SAP America, Inc.

October 2011 - (Free Research) Read this e-book for your introduction to the SAP Business One application. Find out how the application can help your small business streamline operations, act on timely and complete information, and accelerate profitable growth.
(EBOOK) VIEW ABSTRACT | GO TO

Provide an Unparalleled Customer Experience with Infor CRM Epiphany Outbound Marketing by Infor CRM

January 2012 - (Free Research) This brief video demo details an analytics dashboard that seamlessly pulls together analytics for campaign marketing lists. Watch this now to see how easy it is to use this dashboard for improving your marketing campaigns.
(VIDEO) VIEW ABSTRACT | GO TO

E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc.

September 2010 - (Free Research) This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization.
(EBOOK) VIEW ABSTRACT | GO TO

Bluewater Power Prepares for Smart Metering with SAP and IBM Solutions by IBM

November 2010 - (Free Research) Bluewater Power implemented a set SAP and IBM solutions to help deal with new regulations and mandates in the energy sector. Read this case study to learn all the benefits Bluewater experienced by choosing this set of SAP and IBM solutions and learn how your organization can experience these same benefits as well.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Optimize Your Oracle Environment with IBM Storage Solutions by IBM

March 2011 - (Free Research) This white paper discusses storage technology trends and why IBM storage systems are the smart choice for Oracle customers. Read to learn more. 
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Performance Measurement and Reporting: Understanding the Global Investment Performance Standards® by Advent Software, Inc

April 2010 - (Free Research) Whether you are just starting a compliance program or need to fine-tune your existing process, this document will help you understand the steps involved in becoming GIPS compliant. It is not a substitute for the Standards themselves. It is designed to help you understand the value of compliance, what’s needed to achieve it, pitfalls to avoid.
(WHITE PAPER) GO TO WHITE PAPER

MS Dynamics NAV Case Study: Business Management System Fuels Growth by Microsoft

September 2008 - (Free Research) Hoss Equipment Company tailored a Microsoft Dynamics solution to help increase tremendous worker productivity across sales, operations, and management.
(CASE STUDY) GO TO CASE STUDY

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