Captaris® Alchemy®: Document Management Software by Captaris, Inc.. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris, Inc..
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM.
		IT HelpDesk Solution by Extraview Corporation. ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive more... >> Discover more offerings from Extraview Corporation.

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Workflow Automation | Business Process Management (BPM) | Defect Tracking | Issue Tracking and Management | Change and Configuration Management | IT Portfolio Management | Product Life Cycle Management (PLM) | Help Desk and Call Management | Customer Service (General) | Testing and Analysis

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Bug Tracker Solution - Comprehensive Bug Tracking and Change Management by Extraview Corporation (E-mail this company) As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

ExtraView Bug Tracker by Extraview Corporation The ExtraView Bug Tracker solution was developed upon the ExtraView platform, Designed for the Web, all features, including all administrative features, are accessible through a standard Web browser interface.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company) For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

ExtraView Enterprise - Business Process Management Software by Extraview Corporation (E-mail this company) ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Defect Tracker by Extraview Corporation ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

ExtraView Enterprise by Extraview Corporation ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Realize the Benefits of Design, Operate, Maintain Today by IFS July 2008 - (Free Research) Industrial facility designers and those who operate and maintain those facilities need to work together closely to improve plant efficiency and business profitability over time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enable Project-Centric Manufacturing with Business Software by IFS July 2008 - (Free Research) Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ExtraView IT HelpDesk by Extraview Corporation ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support solution by Extraview Corporation ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Strategic QA: Steps to Effective Software Quality Assurance by Telelogic, An IBM Company July 2008 - (Free Research) This whitepaper details the challenges and solutions available for organizations wishing to improve their software development process, reduce costs, improve quality and increase reliability of planning. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Does Ping Really Work? by Global Knowledge October 2008 - (Free Research) The purpose of this paper is to resolve any lingering questions you may have about ping and to take your understanding to the next level. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Telelogic® Tau® Model-Driven Development Environment by Telelogic, An IBM Company Telelogic® Tau® provides standards-based Model-Driven Development for complex systems and software including distributed applications and Service Oriented Architectures.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Eight Steps for Keeping Customer Experience Momentum During an Economic Downturn by Avaya Inc. November 2008 - (Free Research) Read this paper to learn the eight steps that Forrester recommends for customer experience executives to take in preparation for tightened budgets, intensified focus on costs, and customer dissatisfaction. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Creating the Green IT Action Plan by Avaya Inc. November 2008 - (Free Research) IT organizations should start by crafting an action plan for implementing green IT principles. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent by Microsoft Dynamics September 2008 - (Free Research) Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent. (CASE STUDY) GO TO CASE STUDY

Microsoft MS Dynamics Partner Industry Supplement: Efficient Methods for IEM by Microsoft Dynamics September 2008 - (Free Research) To compete head on, industrial equipment manufacturers are adopting new software and business processes that can help them reduce costs and raise margins while satisfying customer demands. (WHITE PAPER) GO TO WHITE PAPER

ERP via SaaS in the midmarket by SAP America Inc September 2008 - (Free Research) In this podcast Simon Jacobson, Senior Research Analyst, AMR Research, examines how global manufacturers apply IT to their processes as part of their ongoing evolution toward becoming demand-driven manufacturer. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

ERP via SaaS in the midmarket by SAP America Inc September 2008 - (Free Research) In this podcast Simon Jacobson, Senior Research Analyst, AMR Research, examines how global manufacturers apply IT to their processes as part of their ongoing evolution toward becoming demand-driven manufacturer. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Improving Service in Volatile Markets by Microsoft Dynamics September 2008 - (Free Research) To get leaner and more cost-efficient, many automotive and industrial manufacturers are working to improve their systems and processes. This white paper demonstrates techniques for doing so. (WHITE PAPER) GO TO WHITE PAPER

MS Dynamics NAV Case Study: Business Management System Fuels Growth by Microsoft Dynamics September 2008 - (Free Research) Hoss Equipment Company tailored a Microsoft Dynamics solution to help increase tremendous worker productivity across sales, operations, and management. Read this case study for all the details. (WHITE PAPER) GO TO WHITE PAPER

Gartner Research: Zip from 0 to 90 in Four Easy Steps with a Marketing Maturity Model by Aprimo, Inc. November 2008 - (Free Research) The MOMM presents a more realistic view of the journey and benefits, by using the MOMM marketing executive can evaluate where they are and develop a specific roadmap for investments in people, process and technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

White Paper: Think Integration - Eliminate Frustration by Microsoft Dynamics September 2008 - (Free Research) Discover how leading edge industrial equipment and machinery manufacturers are finding success with help from integrated business systems from Microsoft Dynamics. Read case studies, white papers and more. Return for free offers each month (WHITE PAPER) GO TO WHITE PAPER

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