Business Process Management (BPM) | Business Intelligence Solutions | Service Oriented Architecture (SOA) | Enterprise Performance Management/ Balanced Scorecard | Enterprise Resource Planning (ERP) | Application Lifecycle Management(ALM) | Application Management and Maintenance | Business Planning | Grid/ Utility Computing | Compliance Management/ Sarbanes-Oxley Compliance

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BPM Taxonomy Whitepaper - Dan Woods - Sponsored by SAP and Accenture by SAP America, Inc. March 01, 2009 - (Free Research) This paper provides a survey of the practices and technology related to business process management (BPM). Basic concepts are explained, the transformational effect on the enterprise is examined, and the value that BPM can create is analyzed. The paper then presents a survey of the vast array of technology that is related to BPM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Instantly Responsive Enterprise: Integrating Business Process Management and Complex Event Processing by Oracle Corporation August 14, 2008 - (Free Research) Read this white paper for an explanation of how business process management melds with complex event processing. The combination nets intelligent business processes that react to changing business conditions in real time, providing continuous visibility-in short, an instantly responsive enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tableau Data Visualization Software Center by Tableau Software March 10, 2008 - (Free Research) The next generation of business intelligent software can be found in this software center from Tableau. The resources compiled here explore ways your organization can get answers from the next generation of business intelligent software. Read more about how you can achieve fast analytics and visualization for everyone from Tableau. (MICROSITE) VIEW ABSTRACT | GO TO

BPM: The Intelligent Assembly Line by ASG Software Solutions February 22, 2010 - (Free Research) This paper describes BPM's basic principles and core challenges while detailing the ways in which BPM and workflow can optimize operations, reduce errors, and support compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Post-Discovery Intelligent Applications: The Next Big Thing - Actionable, Trustworthy, Just-in-Time Information by Attivio, Inc. February 24, 2010 - (Free Research) This paper discusses how Post-Discovery Intelligence provides a radically different approach to delivering information - by focusing on eliminating the limits on the sources and types of information that can be accessed and at the same time provides a much more flexible environment for taking action on the valuable information that is retrieved. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Delivering Operational Excellence with Innovation by SAP America, Inc. January 01, 2006 - (Free Research) This paper explains business strategies, trends, and issues related to enterprise resource planning, financial management, operations management, and human capital management that drive the consideration of ESA. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Intelligent Metrics Ensures Success by IFS July 01, 2007 - (Free Research) Read how GED Integrated Solutions went through the process of identifying and implementing metrics to drive its business process improvement program in 2002 and has since learned many important lessons in how to track and leverage business metrics to improve operational performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Process-driven Business Intelligence: Building Smarter Business Processes by Information Builders November 2006 - (Free Research) The concept of BAM revolved around the notion that data could be gathered at critical points and information produced that could give businesses the ability to make better decisions on a near-real-time basis. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing IT in a Downturn: Beyond Cost Cutting by SAP America, Inc. November 2008 - (Free Research) Downturns give companies a chance to buck conventional wisdom and increase their IT investments. Targeted investments in many areas can generate efficiencies and revenue growth that surpass the savings from straight cost reductions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Regaining Control of the Corporate Network to Ensure Business Processes by Blue Coat April 2009 - (Free Research) Blue Coat Systems CEO Brian NeSmith discusses how the ADN brings together Application Performance Monitoring, WAN Optimization and Secure Web Gateway technologies to deliver the visibility, acceleration, and security that enables enterprises to align network resources with business goals. (VIDEO) VIEW ABSTRACT | GO TO

Measuring Call Center Key Performance Indicators To Optimize Cost, Quality by Contactual, Inc. February 2010 - (Free Research) In a recent interview, SearchCRM.com spoke with Eric Zbikowski, co-founder and managing partner at MetricNet, LLC, a provider of performance metrics and scorecards for corporations worldwide to learn tips for measuring call center KPIs without sacrificing call quality. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Understanding How Technology Can Support Manufacturing Quality by Apriso Corporation November 2009 - (Free Research) In this expert podcast, industry analyst Simon Jacobson discusses the best starting point for a quality improvement initiative within a manufacturing plant, explores what types of software and technology can be used for support, explains why the IT team plays a key role in its success, offers tips on how to reduce error rates, and more. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

The Financial Close: Optimizing Performance and Driving Financial Excellence by SAP America, Inc. June 2009 - (Free Research) The term "financial close" describes a corporation's ability to complete its accounting cycles and produce financial statements for internal management and external legal reporting. This paper identifies solutions to help organizations improve and sustain their close times and address the challenges associated with automating internal controls (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging Integration to Weather the Economic Storm by Information Builders June 2009 - (Free Research) This white paper highlights four primary ways to use integration to make your business better during a down economy. You'll discover how, with the right integration plan and supporting software in place, your company can increase efficiency, minimize expenses, and streamline and accelerate core processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Large Insurance Provider Automates Invoice Disputes by Lombardi Software December 2009 - (Free Research) Read this case study to learn how this insurance provider then turned to Teamworks. With Teamworks they were able to implement a process that automates routing of disputes, streamlines research timelines, and gives managers control of all disputes being processed. Learn all of the benefits this insurance company reaped from deploying Teamworks. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Business Intelligence for Consumer Packaged Goods: Actionable Insights for Business Decision Makers by SAP America, Inc. May 2008 - (Free Research) This paper discusses about how technological advances are enabling improved decision making across three broad axes: simplicity and relevance, agility and integration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Renewed Finance Function: Extending Performance Management Beyond Finance by SAP America, Inc. September 2008 - (Free Research) In August 2007, CFO Research Services launched a research program to explore the ways in which the role of the finance team has changed in recent years. This report presents the findings of our online survey of 255 senior finance executives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobilizing the Service Call Offers Ricoh Numerous Business Advantages by BlackBerry December 2009 - (Free Research) Ricoh Americas Corporation (Ricoh), a provider of document solutions, wanted a solution to automate service calls handled by field service technicians. They decided to create an application for the BlackBerry® solution that would improve call efficiency and give technicians more control over the tasks performed during their day. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Enterprise Performance Management: Key to Rapid Response for Today’s Successful Midsize Companies by Oracle Corporation January 2010 - (Free Research) This paper will discuss some of the ways in which the new unpredictability of external market forces has escalated the value of precise internal forecasts and quick decision-making for these companies. Read this paper to learn about Oracle's Enterprise Performance Management technology offerings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Minimize LAN Switch Tiers to Reduce Cost and Increase Efficiency by Juniper Networks, Inc. November 2009 - (Free Research) Established LAN design practices were created for an environment of limited switch performance. Today's high-capacity switches allow new design approaches, thus reducing cost and complexity in campus and data center LANs. Read this Gartner report to learn about maximizing LAN performance by minimizing LAN switch Tiers. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Leading Provider of Customized Business Information Streamlines Managerial Load by Microsoft Corporation India Pvt Ltd October 2007 - (Free Research) Read this case study to learn how Kroll Factual Data evaluated Microsoft System Center Virtual Machine Manager and is using it to manage Microsoft Virtual Server–based virtual machines, accelerate and improve virtual machine provisioning, and streamline disaster recovery. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Cloud Computing Realities: Getting Past the Hype and Setting your Cloud Strategy by Compuware Corporation February 2010 - (Free Research) Watch this webcast to learn how to determine which applications are best suited for cloud deployments, a game plan for cloud adoption for the next 90 days and beyond, how to use PaaS and IaaS delivery models, techniques to improve your lifecycle management of cloud based applications and more. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Best Practices Series: Application Performance Management by Compuware Corporation February 2010 - (Free Research) This series of best practice papers explores application performance management (APM) with an eye towards problem and incident management, two of the core information technology infrastructure library (ITIL) processes facilitated by APM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Application Performance in a Virtualized Environment by Compuware Corporation February 2010 - (Free Research) Ron Wilson, product strategy director for Compuware’s cloud computing solutions, discusses some of the application performance challenges that virtualization presents to IT organizations, how successful organizations are addressing those challenges, and how virtualization can be used as a stepping stone to cloud computing. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

How APM Today Prepares You to Succeed With Cloud Technologies Tomorrow by Compuware Corporation February 2010 - (Free Research) What role does APM play in the migration to cloud computing? Why is that role growing in importance? How can you take full advantage of APM and cloud computing? Watch this webcast to learn those answers and learn how to reduce costs, decrease complexity, and optimize performance in your organization. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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