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Overview: Avaya is a global leader in communication systems, applications and services.
KnowledgeStorm's detailed company reports contain important information including: stock symbols, company size, addresses, and more. You may access this additional information about this company by viewing one of the detailed solution reports or research abstracts listed below.
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Solutions offered by Avaya Inc.
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Research offered by Avaya Inc.
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Changing Business, Changing Lives by Avaya Inc.
. June 2008 - Many organizations have taken the leap, changing how they conduct business and leveraging technology to bring about maximum benefit.
Cost Cutting in IT to Cope with Economic Slowdown by Avaya Inc.
. July 2008 - IT organizations are under pressure to reduce the cost of IT and to use IT to reduce the operating costs of the enterprise. This report compiles a list of common IT-related budget-cutting ideas with links to specific research currently available from Gartner.
Creating the Green IT Action Plan by Avaya Inc.
. November 2008 - IT organizations should start by crafting an action plan for implementing green IT principles.
Eight Steps for Keeping Customer Experience Momentum During an Economic Downturn by Avaya Inc.
. November 2008 - Read this paper to learn the eight steps that Forrester recommends for customer experience executives to take in preparation for tightened budgets, intensified focus on costs, and customer dissatisfaction.
Essential Manager's Guide: Intelligent Communications by Avaya Inc.
. June 2008 - How can you improve the efficiency of your business processes? What is the strategic approach that will deliver a competitive advantage today? Discover answers here in the Essential Managers Guide for Intelligent Communications.
Extraordinary Customer Service by Avaya Inc.
. June 2008 - Extraordinary Customer Service explores the contact center as a strategic part of your enterprise--where you can leverage differentiated services to provide a superior customer experience that can build brand loyalty and increase profits.
How Should an Enterprise Move towards Unified Communications? by Avaya Inc.
. July 2008 - Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.
Preparing for the Unexpected: Utilizing Avaya to Help Build Your Communications Continuity Capability by Avaya Inc.
. August 2008 - This paper is designed to help enterprises understand how Avaya, with its broad portfolio of systems, applications, built-in recovery features and professional services, can help plan and execute a solid approach to communication continuity preparedness.
Productivity Success Factors for the Mid-Market by Avaya Inc.
. June 2008 - Productivity-enhancing technologies such as conferencing and collaboration enable people to work together via real or non-real time communication, and share or exchange information, including documents and other types of content.
Teleworking: Real Value for Virtual Workers by Avaya Inc.
. June 2008 - The Avaya Unified Communications for Teleworkers solution provides at-home employees the tools that help them stay connected, productive, and satisfied--and IT staff the technology to minimize management complexity.
The Adaptable Business Architecture: How SIP and Web Services Transform the Voice Self Service Model by Avaya Inc.
. June 2008 - This white paper details the the Avaya Voice Portal and Dialog Designer solution architecture, which combines the SOA approach embedded within the software elements of Avaya's Voice Portal and Dialog Designer solutions.
The Total Economic Impact™ Of Avaya IP Telephony Solutions Within A Branch Environment by Avaya Inc.
. June 2008 - The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Avaya IP Telephony solutions specifically for the branch environment within their organizations.
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