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Your search for keyword: Helpdesk Metrics Gartner Repair returned 57 results.
 
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Business Process Management (BPM) | Business Intelligence Solutions | Enterprise Resource Planning (ERP) | Enterprise Systems Management | Business Planning | Operational BI | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Workflow Automation | Enterprise Content Management (ECM) | Information Lifecycle Management

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IT HelpDesk Solution by Extraview Corporation (E-mail this company)

ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

Five BI Success Factors for the Midsize Organization: Tactical Guidelines for Effective BI Deployment - Featuring Research from Gartner by Cognos, an IBM Company

September 2008 - (Free Research) This new issue paper from Cognos, an IBM company, features research from Gartner highlighting the five BI success factors for the midsize organization, including tactical guidelines for effective BI deployment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ExtraView IT HelpDesk by Extraview Corporation

ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

PODCAST: The Latest Trends in SaaS and On-Premise Application Integration by Cast Iron Systems

November 2008 - (Free Research) In this program, we'll focus on the latest technologies being used to facilitate communications between cloud-based applications, such as SaaS integration appliances, virtual appliances and cloud-based integration.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Small and Mid-sized Companies in a Slowing Global Economy Gartner On-Demand Webcast by SAP America Inc

December 2008 - (Free Research) In today's market, companies need to make investments that really count. In this webcast you will learn why investing in the right technologies & gaining more value out of IT assets already in place should be an important focus for small and mid-sized..
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Latest Trends in SaaS and On-Premise Application Integration by Cast Iron Systems

November 2008 - (Free Research) In this program, we'll focus on the latest technologies being used to facilitate communications between cloud-based applications, such as SaaS integration appliances, virtual appliances and cloud-based integration.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Gartner Research: Zip from 0 to 90 in Four Easy Steps with a Marketing Maturity Model by Aprimo, Inc.

November 2008 - (Free Research) The MOMM presents a more realistic view of the journey and benefits, by using the MOMM marketing executive can evaluate where they are and develop a specific roadmap for investments in people, process and technology.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cost Cutting in IT to Cope with Economic Slowdown by Avaya Inc.

July 2008 - (Free Research) IT organizations are under pressure to reduce the cost of IT and to use IT to reduce the operating costs of the enterprise. This report compiles a list of common IT-related budget-cutting ideas with links to specific research currently available.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WAN Optimization: From a Tactical to a Strategic Approach by IPANEMA TECHNOLOGIES

June 2008 - (Free Research) Most enterprises, especially large ones, require WAN optimization benefits to be delivered globally to consistently meet the quality of experience requirements of their whole distributed workforce.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Vendor Influence Curves and How You Can Get the Best Value out of Your Network by Accela Communications

September 2008 - (Free Research) Viewing this webcast is an excellent chance to understand what are the trends in Networking and how to have the best Network with the best value.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Delivering the Reports, Plans & Metrics Sales Needs by Cognos, an IBM Company

August 2008 - (Free Research) With IT, Sales can scorecard, plan, and understand more about the client, and anticipate opportunities.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Realize the Benefits of Design, Operate, Maintain Today by IFS

July 2008 - (Free Research) Industrial facility designers and those who operate and maintain those facilities need to work together closely to improve plant efficiency and business profitability over time.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner's Magic Quadrant for Marketing Resource Management by Aprimo, Inc.

June 2008 - (Free Research) MRM is a set of processes and capabilities designed to enhance a company's ability to orchestrate and optimize internal and external marketing resources.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Defining Relevant Metrics for Populating a Data Quality Scorecard by DataFlux Corporation

January 2009 - (Free Research) In this webcast your will learn how to Populate a Data Quality Scorecard with Relevant Metrics.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Right-Time Information: How to Increase Agility While Reducing Risk by Informatica

November 2008 - (Free Research) Check out this new program and hear the experts provide their recommendations on how your organization can garner the business benefits of right time information.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Building a Business Case for BPM -- a Fast Path to Real Results by Metastorm

February 2008 - (Free Research) This white paper is designed to provide a repeatable framework for developing a business case for new or continued justification of BPM projects -- with the objective being to help accelerate the startup time.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Practical and Flexible IT Service Management for the Real World by Numara Software

January 2009 - (Free Research) This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

10 Things IT Should Be Doing (but isn't) by Varonis

September 2008 - (Free Research) Until organizations start to shift the responsibility to business data owners, it is IT that has to enforce rules for who can access what on shared file systems and keep those strictures current through data growth and user role changes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Federal Desktop Core Configuration: Achieving Compliance with the Lowest Total Cost of Ownership by Lumension Security

August 2008 - (Free Research) This white paper explains how the differences between different FDCC automation tools affect security and IT costs. It also includes a description of Lumension Security's Vulnerability Management Solution, which has received (SCAP) validation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Paradise by the Dashboard Lights: Using Portals to Support BI Initiatives and Provide Insight into Enterprise Operations by Accela Communications

October 2008 - (Free Research) Join David Gootzit from Featured analyst firm Gartner Inc. and Joel Stanesa from IBM Business Partner Perficient and learn how enterprise portals have become the primary access point to information and how it can be used to deliver dashboards to...
(WEBCAST) GO TO WEBCAST

Delivering Reports, Plans and Metrics for Better Marketing by Cognos, an IBM Company

August 2008 - (Free Research) Learn how IT can help deliver critical business information for Marketing resulting in less guesswork, greater customer value, and greater return on investment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Operations with Reports, Plans and Metrics by Cognos, an IBM Company

August 2008 - (Free Research) This white paper details the critical roles IT plays in providing Operations with timely information in areas such as quality management, supply chain, and cost control.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MarketScope for Web Content Management by Interwoven, Inc.

October 2008 - (Free Research) This <i>Gartner RAS Core Research</i> white paper lays out key points IT professionals must consider when employing web content management technologies.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Critical Success Factors Deploying Pervasive BI by MicroStrategy Incorporated

June 2008 - (Free Research) Pervasive BI is the ability to deliver integrated right-time DW information to all users - it also provides an enterprise with the necessary visibility, insight, and facts to make smarter decisions in all processes at all times.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Children's Memorial Hospital by ABS Associates, Inc.

July 2008 - (Free Research) In this case study Children's Memorial Hospital engaged ABS to provide consulting services. Learn how ABS optimized the hospital's help desk support system, and cut the figures for monthly average abandoned calls and open tickets in half.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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