InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing more... >> Discover more offerings from IBM.
		Captaris® Alchemy®: Document Management Software by Captaris, Inc.. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Topics Related to Your Search

Business Process Management (BPM) | Change and Configuration Management | Workflow Automation | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Business Intelligence Solutions | Defect Tracking | Enterprise Resource Planning (ERP) | Issue Tracking and Management | Help Desk and Call Management | Customer Service (General)

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IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

ExtraView IT HelpDesk by Extraview Corporation ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

ExtraView Enterprise - Business Process Management Software by Extraview Corporation (E-mail this company) ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Federal Desktop Core Configuration: Achieving Compliance with the Lowest Total Cost of Ownership by Lumension Security August 2008 - (Free Research) This white paper explains how the differences between different FDCC automation tools affect security and IT costs. It also includes a description of Lumension Security's Vulnerability Management Solution, which has received (SCAP) validation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Things IT Should Be Doing (but isn't) by Varonis September 2008 - (Free Research) Until organizations start to shift the responsibility to business data owners, it is IT that has to enforce rules for who can access what on shared file systems and keep those strictures current through data growth and user role changes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company) For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Bug Tracker Solution - Comprehensive Bug Tracking and Change Management by Extraview Corporation (E-mail this company) As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

WAN Optimization: From a Tactical to a Strategic Approach by IPANEMA TECHNOLOGIES June 2008 - (Free Research) Most enterprises, especially large ones, require WAN optimization benefits to be delivered globally to consistently meet the quality of experience requirements of their whole distributed workforce. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

ITIL for the Real World by Numara Software January 2009 - (Free Research) This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

SharePoint Customization Best Practices by Global Knowledge December 2008 - (Free Research) This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional "out of the box" customization elements are available. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 20 Global Pharma: Replacing Platform™ LSF® with UniCluster Express by Univa UD August 2008 - (Free Research) UniCluster Express from Univa UD is a fully integrated, community-enabled open source cluster software stack with unrestricted support for all its components. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

ITIL Now - A Stepped Approach by Numara Software April 2008 - (Free Research) Many ITIL-based projects fail to deliver because the scope is too large. Listen to this Webcast to learn about an integrated IT Service Management for key processes such as configurations, incidents, problems, and service level management. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Practical and Flexible IT Service Management for the Real World by Numara Software January 2009 - (Free Research) This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Strategic Role of IT Culture in Business Performance by Citrix Online - GotoAssist July 2008 - (Free Research) In this webcast hear an expert panel discuss the challenges that IT faces integrating itself into company culture and attracting, retaining and developing top-flight IT professionals. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

OnDemand Professional by OnDemand Software OnDemand Professional offers a comprehensive platform to develop robust content and begin the process of successful change management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Change Director for SQL Server - Automated SQL Server Change Management by Quest Software Change Director for SQL Server provides a powerful automated solution to manage changes to SQL Server databases. It gives DBAs the means to control changes made to their SQL Server databases and make the change processes transparent and manageable.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Eight Best Practices for Running Blackberry Enterprise Server on Lotus Notes Domino by BlackBerry September 2008 - (Free Research) These eight best practices and maintenance tips will keep BlackBerry Enterprise Server running properly in your Lotus Notes Domino environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Configuration Management - How to Really Cover your Assets by Numara Software April 2008 - (Free Research) Configuration Management is the heart of IT Service Management. This webcast will teach you what hardware and software exist in that environment, and how they relate to each other. Also discussed is how to increase service quality and reduce costs. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Exchange 2007 Management by Quest Software Quest's expertise in migration and management combined with Exchange Server 2007 ensures a stable, secure and manageable e-mail platform. Our Solutions cover the entire messaging lifecycle from planning and analysis through migration and management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Actuate Performancesoft Suite: Performance Management Solution by Actuate Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management solutions in the market today.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Establish Frameworks to Reduce Costs and Strengthen Security by RSA, The Security Division of EMC October 2008 - (Free Research) A comprehensive security framework aligned to best-practice industry standards for security control such as ISO 27002, ITIL, CoBIT and COSO breaks down compliance silos to simplify compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Release Management: Bridging the IT Operations/Applications Development Divide by SERENA Software, Inc. April 2008 - (Free Research) This whitepaper discusses Release Management, a newcomer to IT formal disciplines. Fueled by complex business, technical and organizational environments, it's bridging the divide between Applications Development and IT Operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increasing IT Efficiency by Mobilizing ITSM and ITIL Capabilities by BlackBerry April 2008 - (Free Research) This Webcast reviews the best practices and business drivers for mobilizing ITSM applications. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Captaris® Alchemy®: Document Management Software by Captaris, Inc. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable set of tools that are easy to use and deploy throughout the information lifecycle management (ILM) stages.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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