InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing more... >> Discover more offerings from IBM.
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Actuate Performancesoft Suite: Performance Management Solution by Actuate. Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management more... >> Discover more offerings from Actuate.

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Business Process Management (BPM) | Business Intelligence Solutions | Customer Service (General) | Enterprise Resource Planning (ERP) | Workflow Automation | Enterprise Content Management (ECM) | Information Lifecycle Management | Help Desk and Call Management | Call Center Management | Enterprise Systems Management

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Extraordinary Customer Service by Avaya Inc. June 2008 - (Free Research) Extraordinary Customer Service explores the contact center as a strategic part of your enterprise--where you can leverage differentiated services to provide a superior customer experience that can build brand loyalty and increase profits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Preparing for the Unexpected: Utilizing Avaya to Help Build Your Communications Continuity Capability by Avaya Inc. August 2008 - (Free Research) This paper is designed to help enterprises understand how Avaya, with its broad portfolio of systems, applications, built-in recovery features and professional services, can help plan and execute a solid approach to communication continuity preparedness. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Actuate Performancesoft Suite: Performance Management Solution by Actuate Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management solutions in the market today.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

ISYS: Desktop Search Engine - Enterprise Search Tool by ISYS Search Software ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

OnDemand Professional by OnDemand Software OnDemand Professional offers a comprehensive platform to develop robust content and begin the process of successful change management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Business Continuity for E-mail - You Don't Know What You've Got Till it's Gone by Azaleos Corporation November 2008 - (Free Research) Azaleos RestoreXchange service gives you a complete business continuity e-mail system and it is always on standby and ready to take over at your command. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The IT Skinny on Lean Manufacturing by Info-Tech Research December 2004 - (Paid) Improving your company's manufacturing & business processes is not simply an option in today's global marketplace - it's a requirement. Investigate the opportunities that Lean Manufacturing (LM) can bring to your manufacturing environment, and understand the role/responsibilities of the IT department to achieve and sustain manufacturing excellence. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Essential Manager's Guide: Intelligent Communications by Avaya Inc. June 2008 - (Free Research) How can you improve the efficiency of your business processes? What is the strategic approach that will deliver a competitive advantage today? Discover answers here in the Essential Managers Guide for Intelligent Communications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company) WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

OnDemand Professional - Documentation, Training, and Support for Rollouts by OnDemand Software (E-mail this company) OnDemand Professional is the solution for ensuring change management, achieving organizational readiness, and maximizing ROI. Through a collaborative user and expert environment, OnDemand Professional turns knowledge into productivity and ensures on-going end user competency.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Taking Control of Your Most "At-Risk" Data by Google October 2008 - (Free Research) This white paper is for anyone in an organization that is subject to legal or regulatory investigations and has a significant amount of data on backup media. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Project Management Software Trial: Availability, Reliability, Scalability, and Security by Entry Software Corporation December 2008 - (Free Research) Download this trial software to receive a Project Management Software that is reliable and has deeply integrated suite of full-function tools for Project Management, Portfolio Management, Help Desk, and Time Sheets. Managing your core operations has never been easier. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Customer Support solution by Extraview Corporation ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Video: Selling the CIO on Business Services by Alcatel-Lucent September 2008 - (Free Research) Selling the CIO on business services will help telecom service providers improve their RFP responses and increase business services revenue, no matter what the size of the business. This videocast with enterprise expert Gary Audin is designed to help. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Incorporating SLA Requirements into Your Database Monitoring Plan by Embarcadero Technologies, Inc. September 2008 - (Free Research) Service Level Agreements transform IT departments from being reactive to being proactive. This paper discusses Embarcadero Performance Center, a best-of class database monitoring tool and describes how it can help your Database Administrator. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Captaris® Alchemy®: Document Management Software by Captaris, Inc. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable set of tools that are easy to use and deploy throughout the information lifecycle management (ILM) stages.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Numara® Track-It! 8 Overview Webinar by Numara Software March 2008 - (Free Research) In this webcast learn how auditing remote desktop management and bar coding functions can optimize your help desk software. Discover features that will speed up response times and improve user satisfaction levels. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Sun Storage 7000 Series Family: Radical Simplicity Combined with Breakthrough Price/Performance by Sun Microsystems, Inc. December 2008 - (Free Research) The Sun Storage 7000 Series family helps simplify storage deployment and management with its unprecedented easy-to-use management interface, DTrace Analytics software, and self-healing capabilities. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Enterprise Benefits of Real-time Contact Center Performance Management by Genesys July 2008 - (Free Research) Real-time CCPM solutions give contact center management an objective and quantifiable method for identifying, capturing and communicating customer or operational issues quickly enough to prevent them from causing more damage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Contract Management Proposal Management Marketing Asset Management for Salesforce.com by SpringCM November 2008 - (Free Research) The SpringCM document management solutions for pre sales management, proposal management, contract approval and marketing collateral management, deliver seamless collaboration environments accessible by all those sales and marketing teams. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Next Steps for Security Information Management by Q1 Labs Inc January 2009 - (Free Research) Listen to this podcast to understand how Security Information Management (SIM) has changed and evolved over time and how SIM helps organizations to continue to respond to the threats that are constantly changing. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Number One Enterprise HP Reseller in Texas by Mobius Partners Mobius Partners is the #1 large enterprise HP reseller in Texas. We are an HP Platinum Business Partner as well as HP’s go-to SAP infrastructure partner for our geographic territory. 100% of our employees are HP sales and/or technically certified.  (SERVICE) GO TO DETAILED REPORT

Data Governance Strategies: Helping Your Organization Comply, Transform, and Integrate by Informatica September 2008 - (Free Research) Data governance establishes policies and procedures for sharing data, as well as improving data's quality, structure, and auditability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eBook: Chapter 7- Exploring E-Discovery Tools by Symantec Corporation October 2008 - (Free Research) Staying on top of legal requests and litigation holds doesn't have to be so complicated. This paper examines a number of tools that can help provide an enterprise-wide preparedness for E-Discovery. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

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