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Building a Business Case for BPM -- a Fast Path to Real Results by Metastorm
February 2008 - (Free Research) This white paper is designed to provide a repeatable framework for developing a business case for new or continued justification of BPM projects -- with the objective being to help accelerate the startup time.
Establish Frameworks to Reduce Costs and Strengthen Security by RSA, The Security Division of EMC
October 2008 - (Free Research) A comprehensive security framework aligned to best-practice industry standards for security control such as ISO 27002, ITIL, CoBIT and COSO breaks down compliance silos to simplify compliance.
Web-Enabling Notes Applications by TeamStudio
December 2008 - (Free Research) Web-enabling a Lotus Notes application presents challenges to developers of all abilities. What can you do to make this process as efficient as possible while minimizing risk? This webcast explains it.
ITIL Now - A Stepped Approach by Numara Software
April 2008 - (Free Research) Many ITIL-based projects fail to deliver because the scope is too large. Listen to this Webcast to learn about an integrated IT Service Management for key processes such as configurations, incidents, problems, and service level management.
Real Estate and Facilities Lifecycle Management by FAMIS Software, Inc., An Accruent Company
July 2008 - (Free Research) Aberdeen evaluated 254 enterprises in June 2007 and distinguished Best in Class enterprises by two key measures: percentage of REFLM spend under management and visibility into both spend and process.
Sucessful Enterprise Architecture - Aligning Business and IT by Metastorm
February 2008 - (Free Research) This white paper discusses the importance of business and IT objectives for an enterprise architecture initiative. Discover the benefits of enterprise architecture and explore a step-by-step guide for implementing this infrastructure.
Numara® Track-It! 8 Overview Webinar by Numara Software
March 2008 - (Free Research) In this webcast learn how auditing remote desktop management and bar coding functions can optimize your help desk software. Discover features that will speed up response times and improve user satisfaction levels.
The Paperless Office-Turning the Page on Paper Use by SpringCM
August 2008 - (Free Research) This whitepaper explains the benefits of a paperless office using SpringCM. Learn how to establish an inbound e-mail address and fax number to capture paper and digital content, and have incoming transmissions routed to SpringCM, saving time and paper.
IT HelpDesk Solution by Extraview Corporation
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ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
Customer Support Solution by Extraview Corporation
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As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.
The Strategic Role of IT Culture in Business Performance by Citrix Online - GotoAssist
July 2008 - (Free Research) In this webcast hear an expert panel discuss the challenges that IT faces integrating itself into company culture and attracting, retaining and developing top-flight IT professionals.
The Road to IT Governance Excellence by SERENA Software, Inc.
March 2008 - (Free Research) This whitepaper details a case study of Brigham Young University and how they established an award-winning IT Governance structure as a foundation for improving the business value of their office of Information Technology.
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