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EasySpooler by ROC Software
ROC EasySpooler not only provides a central view of your entire output environment, it allows IT staff versatile control of output, whether routed to printers, fax machines, the Web, email, or a PDF file.
Numara® Track-It! 8 Overview Webinar by Numara Software
March 2008 - (Free Research) In this webcast learn how auditing remote desktop management and bar coding functions can optimize your help desk software. Discover features that will speed up response times and improve user satisfaction levels.
IT HelpDesk Solution by Extraview Corporation
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ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
Case Study: Children's Memorial Hospital by ABS Associates, Inc.
July 2008 - (Free Research) In this case study Children's Memorial Hospital engaged ABS to provide consulting services. Learn how ABS optimized the hospital's help desk support system, and cut the figures for monthly average abandoned calls and open tickets in half.
Customer Support Solution by Extraview Corporation
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As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.
Captaris® Alchemy®: Document Management Software by Captaris, Inc.
Captaris Alchemy gives organizations the power to archive, index and retrieve
images, faxes, email, PDFs, and several other file types with an integrated and
scalable set of tools that are easy to use and deploy throughout the information
lifecycle management (ILM) stages.
Integrating Learning into the Enterprise by SkillSoft Corporation
August 2008 - (Free Research) This case study takes a close look at one of the largest learning on-demand solutions in the marketplace today Learning@IBM Explorer, the IBM learning portal. It also discusses the latest trend in learning and development (L&D).
WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.
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WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it.
How to Drive Business Efficiency with a Green Mind by IBM
October 2008 - (Free Research) See how IBM can help your company implement electronic forms and Web 2.0 portal solutions to reduce paper use and automate processes for money, energy and time savings.
ExtraView IT HelpDesk by Extraview Corporation
ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
Critical Success Factors Deploying Pervasive BI by MicroStrategy Incorporated
June 2008 - (Free Research) Pervasive BI is the ability to deliver integrated right-time DW information to all users - it also provides an enterprise with the necessary visibility, insight, and facts to make smarter decisions in all processes at all times.
Critical Success Factors Deploying Pervasive BI by Informatica
September 2008 - (Free Research) The goal of pervasive BI applications is to take the data that produced the back office ROI of more than 400% and deliver it to front-line employees in a form appropriate to their job functions-with similar results.
How Should an Enterprise Move towards Unified Communications? by Avaya Inc.
July 2008 - (Free Research) Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.
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