InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing more... >> Discover more offerings from IBM.
		Captaris® Alchemy®: Document Management Software by Captaris, Inc.. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

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Business Process Management (BPM) | Workflow Automation | Business Intelligence Solutions | Defect Tracking | Call Center Management | Change and Configuration Management | Enterprise Content Management (ECM) | Issue Tracking and Management | Application Integration | Help Desk and Call Management

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Captaris RightFax - Enterprise Fax and Document Delivery by Captaris, Inc. RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending & receiving of documents from applications in the enterprise via fax, email, MFPs or the Internet.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Optim™ Data Growth Solution for Oracle's Siebel® CRM by IBM IBM's Optim™ Data Growth Management Solution for Oracle's Siebel® CRM offers comprehensive Siebel archiving capabilities, fully integrated within the Siebel workflow. You define policies for managing your data - when it needs to be available, how long it should be retained, and who can access it.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Anatomy of a Siebel Archiving Project: Seven Basic Principles for Archiving Siebel Application Data by IBM March 2008 - (Free Research) Only Princeton Softech Optim™ Siebel Solution provides proven, full-lifecycle capabilities for archiving and managing Siebel application data, with the broadest range of implementation options to ensure your success. (WHITE PAPER) GO TO WHITE PAPER

Improving Web Application Response Time with Application Delivery Networking Technologies by F5 Networks September 2008 - (Free Research) Microsoft SharePoint, Oracle Portal, Microsoft Outlook Web Access, and Siebel CRM 7.7 are applications critical to today's organizations. This paper shows how today's web acceleration products reduce bandwidth and increase efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FAMIS Maintenance Management by FAMIS Software, Inc., An Accruent Company December 2008 - (Free Research) FAMIS Maintenance Management supplies comprehensive features for managing all aspects of corrective maintenance, preventive maintenance, modifications and renovations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

High Availability and Disaster Recovery Features in Microsoft® Exchange Server 2007 SP1 by Dell, Inc. August 2008 - (Free Research) This paper discusses the Exchange Server 2007 Service Pack 1 complements Exchange Server 2007 by enhancing the operational performance of high availability features, adding disaster recovery options and adding support for Windows Server® 2008. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Five BI Success Factors for the Midsize Organization: Tactical Guidelines for Effective BI Deployment - Featuring Research from Gartner by Cognos, an IBM Company September 2008 - (Free Research) This new issue paper from Cognos, an IBM company, features research from Gartner highlighting the five BI success factors for the midsize organization, including tactical guidelines for effective BI deployment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company) For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Bug Tracker Solution - Comprehensive Bug Tracking and Change Management by Extraview Corporation (E-mail this company) As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

OnDemand Professional by OnDemand Software OnDemand Professional offers a comprehensive platform to develop robust content and begin the process of successful change management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ISYS: Desktop Search Engine - Enterprise Search Tool by ISYS Search Software ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

E-Guide - IP Enables Service Creation by Alcatel-Lucent September 2008 - (Free Research) IP technologies, including Web 2.0 and the emerging interactivity of the Web, can be combined with service provider APIs and hosted features to create new revenues and new partnerships for network operators. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

New Strategies for Revenue-Generation and IP Transformation by Alcatel-Lucent September 2008 - (Free Research) IP technologies can help service providers create new revenues. In this podcast, Tom Nolle and Kate Gerwig discuss IP transformation and how it relates to the network as an application platform. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

IP Voice Connect Fact Sheet by Sprint June 2008 - (Free Research) Use a single IP connection to enable voice and Internet for quality and reliable service with a suite of advanced phone features that will make your employees more productive with cost predictability for the small to medium-sized business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ExtraView Enterprise - Business Process Management Software by Extraview Corporation (E-mail this company) ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

FAMIS Performance Scorecard by FAMIS Software, Inc., An Accruent Company December 2008 - (Free Research) FAMIS Performance Scorecard is a performance management communication system that directs the energies, skill sets, and area expertise held by people throughout the Organization toward achieving targeted results. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Manage Litigation Complexity: How Corporate IT Can Help Legal Reduce the Costs & Risks of eDiscovery by Google October 2008 - (Free Research) An evidence management platform features a unified repository, rulesbased workflow, audit capabilities, and reviewer-level performance analytics that enable your general counsel to effectively capture, share, and store information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The ECHO™ - Cisco Connection: ECHO™, and How It Interacts with Cisco's CallManager by Teleformix July 2008 - (Free Research) Read this white paper and learn how ECHO's direct digital integration with Cisco's VoIP network enables the pooling of voice VLAN ports through SPAN or RSPAN. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The On-demand Document Management Advantage: Five Tests to See If Software-as-a-Service Is Right for Your Application by SpringCM April 2008 - (Free Research) This white paper has five tests to see if Software-as-a-Service is right for your application. It will also discuss how Document Management enables an organization to effectively and efficiently control and leverage its content. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Forrester Wave™: Enterprise Business Intelligence Platforms, Q3 2008 by SAS Institute Inc. September 2008 - (Free Research) This Forrester Wave™ evaluation of enterprise BI platforms are Panorama Software and QlikTech, who, while lacking the breadth of features to qualify them as single, large-enterprise BI solutions, are reputable contenders. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Incorporating SLA Requirements into Your Database Monitoring Plan by Embarcadero Technologies, Inc. September 2008 - (Free Research) Service Level Agreements transform IT departments from being reactive to being proactive. This paper discusses Embarcadero Performance Center, a best-of class database monitoring tool and describes how it can help your Database Administrator. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Right-Time Information: How to Increase Agility While Reducing Risk by Informatica November 2008 - (Free Research) Check out this new program and hear the experts provide their recommendations on how your organization can garner the business benefits of right time information. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

eGuide - An IT Manager's Guide by Google January 2009 - (Free Research) This eGuide discusses criteria for evaluating email archiving products and explores reasons a comprehensive email archiving strategy is essential for any business. Read on to gain insight into two basic approaches for storing and managing archived email. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

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