InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing more... >> Discover more offerings from IBM.
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Actuate Performancesoft Suite: Performance Management Solution by Actuate. Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management more... >> Discover more offerings from Actuate.

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Business Process Management (BPM) | Business Intelligence Solutions | Enterprise Resource Planning (ERP) | Workflow Automation | Enterprise Systems Management | Service Oriented Architecture (SOA) | Change and Configuration Management | Defect Tracking | Help Desk and Call Management | Customer Service (General)

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FAMIS Maintenance Management by FAMIS Software, Inc., An Accruent Company December 2008 - (Free Research) FAMIS Maintenance Management supplies comprehensive features for managing all aspects of corrective maintenance, preventive maintenance, modifications and renovations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

High Availability and Disaster Recovery Features in Microsoft® Exchange Server 2007 SP1 by Dell, Inc. August 2008 - (Free Research) This paper discusses the Exchange Server 2007 Service Pack 1 complements Exchange Server 2007 by enhancing the operational performance of high availability features, adding disaster recovery options and adding support for Windows Server® 2008. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

E-Guide - IP Enables Service Creation by Alcatel-Lucent September 2008 - (Free Research) IP technologies, including Web 2.0 and the emerging interactivity of the Web, can be combined with service provider APIs and hosted features to create new revenues and new partnerships for network operators. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company) For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Five BI Success Factors for the Midsize Organization: Tactical Guidelines for Effective BI Deployment - Featuring Research from Gartner by Cognos, an IBM Company September 2008 - (Free Research) This new issue paper from Cognos, an IBM company, features research from Gartner highlighting the five BI success factors for the midsize organization, including tactical guidelines for effective BI deployment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

New Strategies for Revenue-Generation and IP Transformation by Alcatel-Lucent September 2008 - (Free Research) IP technologies can help service providers create new revenues. In this podcast, Tom Nolle and Kate Gerwig discuss IP transformation and how it relates to the network as an application platform. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

IP Voice Connect Fact Sheet by Sprint June 2008 - (Free Research) Use a single IP connection to enable voice and Internet for quality and reliable service with a suite of advanced phone features that will make your employees more productive with cost predictability for the small to medium-sized business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ExtraView Enterprise - Business Process Management Software by Extraview Corporation (E-mail this company) ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

FAMIS Performance Scorecard by FAMIS Software, Inc., An Accruent Company December 2008 - (Free Research) FAMIS Performance Scorecard is a performance management communication system that directs the energies, skill sets, and area expertise held by people throughout the Organization toward achieving targeted results. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Manage Litigation Complexity: How Corporate IT Can Help Legal Reduce the Costs & Risks of eDiscovery by Google October 2008 - (Free Research) An evidence management platform features a unified repository, rulesbased workflow, audit capabilities, and reviewer-level performance analytics that enable your general counsel to effectively capture, share, and store information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The ECHO™ - Cisco Connection: ECHO™, and How It Interacts with Cisco's CallManager by Teleformix July 2008 - (Free Research) Read this white paper and learn how ECHO's direct digital integration with Cisco's VoIP network enables the pooling of voice VLAN ports through SPAN or RSPAN. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Forrester Wave™: Enterprise Business Intelligence Platforms, Q3 2008 by SAS Institute Inc. September 2008 - (Free Research) This Forrester Wave™ evaluation of enterprise BI platforms are Panorama Software and QlikTech, who, while lacking the breadth of features to qualify them as single, large-enterprise BI solutions, are reputable contenders. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Right-Time Information: How to Increase Agility While Reducing Risk by Informatica November 2008 - (Free Research) Check out this new program and hear the experts provide their recommendations on how your organization can garner the business benefits of right time information. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Numara® Track-It! 8 Overview Webinar by Numara Software March 2008 - (Free Research) In this webcast learn how auditing remote desktop management and bar coding functions can optimize your help desk software. Discover features that will speed up response times and improve user satisfaction levels. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Preparing for the Unexpected: Utilizing Avaya to Help Build Your Communications Continuity Capability by Avaya Inc. August 2008 - (Free Research) This paper is designed to help enterprises understand how Avaya, with its broad portfolio of systems, applications, built-in recovery features and professional services, can help plan and execute a solid approach to communication continuity preparedness. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Taleo Research White Paper - Career Site 2.0: Taking the Lead in the War for Talent by Taleo February 2008 - (Free Research) This paper focuses on the next generation of corporate career websites, the candidate experience, and the opportunities to implement Web 2.0 features and functionality to gain competitive advantage in the midst of a war for talent. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

8x8, Inc Hits Performance Targets with Dolphin Expresssuch by Dolphin Interconnect Solutions October 2008 - (Free Research) With the continued growth of VoIP, 8x8 needed to upgrade the performance and capacity of their subscriber call flow in order to meet their current and future needs. This case study explains how they did it. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Integrating Learning into the Enterprise by SkillSoft Corporation August 2008 - (Free Research) This case study takes a close look at one of the largest learning on-demand solutions in the marketplace today – Learning@IBM Explorer, the IBM learning portal. It also discusses the latest trend in learning and development (L&D). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Keeping Pace with Changing Business Needs - Requirements Change Management by MKS, Inc. August 2008 - (Free Research) This paper discusses the challenge that software engineering teams face in managing and responding to rapidly changing business requirements and the reason behind frequent changes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Paradise by the Dashboard Lights: Using Portals to Support BI Initiatives and Provide Insight into Enterprise Operations by Accela Communications October 2008 - (Free Research) Join David Gootzit from Featured analyst firm Gartner Inc. and Joel Stanesa from IBM Business Partner Perficient and learn how enterprise portals have become the primary access point to information and how it can be used to deliver dashboards to... (WEBCAST) GO TO WEBCAST

Gartner Research: Zip from 0 to 90 in Four Easy Steps with a Marketing Maturity Model by Aprimo, Inc. November 2008 - (Free Research) The MOMM presents a more realistic view of the journey and benefits, by using the MOMM marketing executive can evaluate where they are and develop a specific roadmap for investments in people, process and technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Online Publisher Relies on Sybase Encryption for Database Security by Sybase, Inc. September 2008 - (Free Research) This case study features Phoenix Newspapers, who first implemented the Sybase ASE Encryption Option in a test environment and garnered impressive results with no problems. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Building a Business Case for BPM -- a Fast Path to Real Results by Metastorm February 2008 - (Free Research) This white paper is designed to provide a repeatable framework for developing a business case for new or continued justification of BPM projects -- with the objective being to help accelerate the startup time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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