InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing more... >> Discover more offerings from IBM.
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Actuate Performancesoft Suite: Performance Management Solution by Actuate. Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management more... >> Discover more offerings from Actuate.

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Business Process Management (BPM) | Business Intelligence Solutions | Workflow Automation | Compliance Management/ Sarbanes-Oxley Compliance | Budgeting, Financial Planning and Analysis | Customer Service (General) | Business Process Automation | Defect Tracking | Enterprise Financial Management Solutions | Enterprise Content Management (ECM)

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Eight Steps for Keeping Customer Experience Momentum During an Economic Downturn by Avaya Inc. November 2008 - (Free Research) Read this paper to see the research and to learn the eight steps that Forrester recommends for customer experience executives in this environment in preparation for tightened budgets, intensified focus on costs, and customer dissatisfaction. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Cost Cutting in IT to Cope with Economic Slowdown by Avaya Inc. July 2008 - (Free Research) IT organizations are under pressure to reduce the cost of IT and to use IT to reduce the operating costs of the enterprise. This report compiles a list of common IT-related budget-cutting ideas with links to specific research currently available. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

A Business Intelligence Agenda for Midsize Organizations by Cognos, an IBM Company October 2008 - (Free Research) To address the challenges of improving performance and driving competitive advantage, BI solutions require multiple capabilities to address a variety of needs and issues. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling End-To-End IT Management with Microsoft System Center and Quest Software by Quest Software September 2008 - (Free Research) In this white paper, Enterprise Management Associates discuss how Quest can expand the power of Microsoft System Center for true end-to-end IT management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SugarCRM On-demand Webinar by SugarCRM Inc. December 2008 - (Free Research) This webinar, moderated by Gerhard Gschwandtner, focuses on the seven action steps for preparing your sales team for managing sales during the financial meltdown and enhancing your existing business processes with CRM. (WEBCAST) GO TO WEBCAST

Compliant Records Management: The New Corporate Imperative by Iron Mountain Digital September 2008 - (Free Research) The need for a Compliant Records Management Program is evident daily in all industries. This paper outlines a practical path for driving your existing records management practices from sub-standard to stellar, from company-threatening to compliant. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner's Magic Quadrant for Marketing Resource Management by Aprimo, Inc. June 2008 - (Free Research) MRM is a set of processes and capabilities designed to enhance a company's ability to orchestrate and optimize internal and external marketing resources. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Easy Integration of Microsoft Office Excel with the SAP Business Suite for Financial Data by Winshuttle, Inc. December 2008 - (Free Research) This white paper describes how SAP customers use Winshuttle solutions to automate the shuttling of financial data between Microsoft Excel and SAP transactions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Breakaway BPM - A New Era of Business Process Management by Metastorm February 2008 - (Free Research) This white paper explores how to effectively invest in a Business Process Management (BPM) initiative. Learn how to gain the real-time visibility necessary for complete lifecycle process management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Realize the Benefits of Design, Operate, Maintain Today by IFS July 2008 - (Free Research) Industrial facility designers and those who operate and maintain those facilities need to work together closely to improve plant efficiency and business profitability over time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Leading Power Utility Reaches for Transactional Efficiency by Oversight Systems August 2008 - (Free Research) In this case study, a leading power utilities company had a substantial amount of money being paid out in duplicate payments and auditor's fees. Read how Oversight Systems, Inc. helped them rein it all in. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The 2004 Oversight Systems Financial Executive Report on Sarbanes-Oxley by Oversight Systems August 2008 - (Free Research) Through a combination of an invitation-only online survey and survey intercepts, 222 corporate financial leaders from across the U.S. participated in this study on corporate attitudes toward Sarbanes-Oxley compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Process Management and Workflow Solutions by Captaris, Inc. Captaris Workflow provides flexible, integrated business process workflow automation for organizations using Microsoft software, enabling productivity, accountability, and compliancy. Captaris Workflow tasklists can be delivered to Outlook, CMS, SharePoint, Captaris Workflow Webaccess, a web portal, or a wireless device.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ExtraView Enterprise - Business Process Management Software by Extraview Corporation (E-mail this company) ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Research Listing: Moving beyond the Spreadsheet: Unlocking the Latest Technologies to Drive Performance-Based Management by Actuate May 2005 - (Free Research) Read this whitepaper to explore how a comprehensive performance management solution brings together the individual threads of organizations to form a complete picture without the risk and management challenges common in spreadsheets. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Pervasive Performance Management by Actuate September 2008 - (Free Research) This paper introduces the concept of pervasive performance management, discusses how managers can frame their goals and benchmarks for achieving this objective. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Autodesk MapGuide®: Tacoma Public Works Department by Autodesk July 2008 - (Free Research) Learn how the Public Works Department of the City of Tacoma, Washington utilize Autodesk Geospatial to perform an array of time saving tasks that increase their bottom line. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Advanced Workflow: The SpringCM BPM Solution by SpringCM August 2008 - (Free Research) The SpringCM Advanced Workflow solution is designed to automate any complex business process regardless of the type of industry or the number of steps involved. Learn more about it in this whitepaper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximizing IT Investments: Recession-proofing Your Network by F5 Networks July 2008 - (Free Research) This whitepaper outlines a plan that enables network teams to implement a plan that optimizes application performance. It also identifies recession-proof networking technologies and their challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Simple Steps to ITIL Network Compliance by Netcordia October 2008 - (Free Research) ITIL is emerging as the standard way of managing IT service delivery; the latest Version 3 has extended this, aligning service design, development, and delivery more closely with business goals. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed. (WHITE PAPER) GO TO WHITE PAPER

Optimizing Processes in Medicaid Communications Management by Pitney Bowes Group 1 Software July 2008 - (Free Research) State Medicaid agencies are required to continually improve their services. A number of State and Federal initiatives have been launched to lower costs and improve services. Communications Management is an integral part of this important effort. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company) For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

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