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Browse Directory>   Infrastructure and Systems ManagementSystems ManagementIT Service Management (ITSM)/ IT Infrastructure Library (ITIL)
 
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Measuring The Business Value of IT by SAP America Inc

January 2008 - (Free Research) Discover how to efficiently measure projected business value, increase the ROI of your SAP investments, and improve the overall worth of your IT initiative with a consistent methodology for both business and IT users.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Briefing: The Different Ways Appliances Are Used Today by Cast Iron Systems

December 2008 - (Free Research) How will cloud-based applications communicate with each other and the majority of enterprise applications? This document looks at technologies being used to solve this, such as SaaS integration appliances, virtual appliances, and cloud-based integration.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PODCAST: The Latest Trends in SaaS and On-Premise Application Integration by Cast Iron Systems

November 2008 - (Free Research) In this program, we'll focus on the latest technologies being used to facilitate communications between cloud-based applications, such as SaaS integration appliances, virtual appliances and cloud-based integration.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

The Latest Trends in SaaS and On-Premise Application Integration by Cast Iron Systems

November 2008 - (Free Research) In this program, we'll focus on the latest technologies being used to facilitate communications between cloud-based applications, such as SaaS integration appliances, virtual appliances and cloud-based integration.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Building a Business Case for BPM -- a Fast Path to Real Results by Metastorm

February 2008 - (Free Research) This white paper is designed to provide a repeatable framework for developing a business case for new or continued justification of BPM projects -- with the objective being to help accelerate the startup time.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sucessful Enterprise Architecture - Aligning Business and IT by Metastorm

February 2008 - (Free Research) This white paper discusses the importance of business and IT objectives for an enterprise architecture initiative. Discover the benefits of enterprise architecture and explore a step-by-step guide for implementing this infrastructure.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITIL for the Real World by Numara Software

January 2009 - (Free Research) This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Practical and Flexible IT Service Management for the Real World by Numara Software

January 2009 - (Free Research) This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Episode 2 - Simplified Multisite Replication by Compellent

December 2008 - (Free Research) Analyst Mark Peters explores Compellent's replication and disaster recovery tools by examining how they work for Kansas Spine Hospital.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

The Strategic Role of IT Culture in Business Performance by Citrix Online - GotoAssist

July 2008 - (Free Research) In this webcast hear an expert panel discuss the challenges that IT faces integrating itself into company culture and attracting, retaining and developing top-flight IT professionals.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Mitel Corporation: Realizing Maximum Benefits from SAP NetWeaver? by SEEBURGER, Inc.

October 2008 - (Free Research) Learn how you can benefit from a solution to simplify the process of integrating business processes no matter what integration technology, industry standards, or communication protocols are being used.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Evolution Vs. Revolution: Driving B2B Efficiencies Forward with People, Processes and Technology Tools by SEEBURGER, Inc.

October 2008 - (Free Research) B2B integration technology, offers powerful and complementary tools and services for seamless business integration and meeting the challenges of global collaboration.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Pilgrim's Pride Cuts IT Costs of ConAgra Acquisition Using SEEBURGER to Speed B2B & SAP Integration by SEEBURGER, Inc.

October 2008 - (Free Research) Read how SEEBURGER's B2B Gateway and SAP Connector reduced time to market and development costs for both the ConAgra IT integration and subsequent projects through its ability to eliminate hard coding within SAP as well as handle B2B and EAI design.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Leverage SaaS for Corporate eDiscovery: What to Look for When Choosing a Vendor by Google

October 2008 - (Free Research) This paper evaluates eDiscovery vendors to gain control of eDiscovery and centralize all evidence management on one centralized platform and also explains seven areas that cannot be overlooked.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Adopt eDiscovery Best Practices: 7 Questions to Discuss with Your outside Counsel by Google

October 2008 - (Free Research) To regain control of spiraling discovery cost and risk you need to address seven key issues with your outside counsel such as Security, Flexibility, Startup Time and Data compatibility and Risk.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Consolidation in Government Agencies: Best Practices and Lessons Learned by Juniper Networks, Inc.

September 2008 - (Free Research) In this webcast, John Edgar, manager of the U.S. Postal Service's Network Operations Business Solutions portfolio, discusses the agency's success with data consolidation.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

ITIL Now - A Stepped Approach by Numara Software

April 2008 - (Free Research) Many ITIL-based projects fail to deliver because the scope is too large. Listen to this Webcast to learn about an integrated IT Service Management for key processes such as configurations, incidents, problems, and service level management.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Configuration Management - How to Really Cover your Assets by Numara Software

April 2008 - (Free Research) Configuration Management is the heart of IT Service Management. This webcast will teach you what hardware and software exist in that environment, and how they relate to each other. Also discussed is how to increase service quality and reduce costs.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Leveraging the CIO's Value in Business Innovation by SkillSoft Corporation

November 2008 - (Free Research) This podcast will discuss how midmarket CIOs can make innovation part of their daily process and as a result gain executive support for the value IT brings to the business.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Autodesk Solutions for Engineering & GIS Professionals by Autodesk

September 2008 - (Free Research) Everyone who uses AutoCAD® for infrastructure design and management should view this on-demand webcast to learn about AutoCAD® Map 3D 2009 software.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Better Manage the Implosion of Valuable Data with Enterprise Content Management (ECM) by Vorsite Corporation

October 2008 - (Free Research) Read this white paper and learn to leverage your investments in advanced content management systems and meet your enterprise content management objectives.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP Best Practices: Improve Order-to-Cash Performance with Document Process Automation by Esker Inc.

September 2008 - (Free Research) This white paper examines the challenges faced today by SAP customers who are still manually processing sales orders and billing documents, as well as the outcomes of order-to-cash automation - including time, labor and cost savings.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Simple Steps to ITIL Network Compliance by Netcordia

October 2008 - (Free Research) ITIL is emerging as the standard way of managing IT service delivery; the latest Version 3 has extended this, aligning service design, development, and delivery more closely with business goals.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling End-To-End IT Management with Microsoft System Center and Quest Software by Quest Software

September 2008 - (Free Research) In this white paper, Enterprise Management Associates discuss how Quest can expand the power of Microsoft System Center for true end-to-end IT management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Case for Data Protection Service Level Agreements Over One-Size-Fits-All Backup Strategies by Diligent Technologies Corporation, an IBM Company

November 2008 - (Free Research) This PowerPoint presentation defines data protection service level agreements. A system of data protection service level agreements is an effective approach to tailor backup appropriately to the needs of the company's business units.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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