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Browse Directory>   Infrastructure and Systems Management>  Networking and Communications Solutions>  Telephony/ CTI/ VOIP
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Improving Application Performance with WAN Emulation by Shunra Software
June 2008 - (Free Research) Find out how enterprise decision makers have their developers use WAN emulation tools to improve the performance of applications, plan for change and improve the relationship between the application groups and the network group.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Application Delivery Networks: The New Imperative for IT Visibility, Acceleration and Security by Blue Coat
October 2008 - (Free Research) Read this white paper to learn valuable ways to improve customer service and access more business intelligence, ensure fast and responsive application delivery and protect users, systems and applications from malicious threats.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cable Communications Industry: Meeting the critical needs of today's cable operators by MapInfo Corporation
September 2008 - (Free Research) This white paper details how using location intelligence solutions can assist in the successful rollout of telecommunications services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

New Strategies for Revenue-Generation and IP Transformation by Alcatel-Lucent
September 2008 - (Free Research) IP technologies can help service providers create new revenues. In this podcast, Tom Nolle and Kate Gerwig discuss IP transformation and how it relates to the network as an application platform.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

IP Voice Connect Fact Sheet by Sprint
June 2008 - (Free Research) Use a single IP connection to enable voice and Internet for quality and reliable service with a suite of advanced phone features that will make your employees more productive with cost predictability for the small to medium-sized business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Converged Solutions Data Sheet by Sprint
April 2008 - (Free Research) This data sheet shows how IP and wireless convergence solution offers enterprises great benefits over legacy wireless services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Should an Enterprise Move towards Unified Communications? by Avaya Inc.
July 2008 - (Free Research) Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Total Economic Impact™ Of Avaya IP Telephony Solutions Within A Branch Environment by Avaya Inc.
June 2008 - (Free Research) The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Avaya IP Telephony solutions specifically for the branch environment within their organizations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Teleworking - Your Path to Increased Productivity, Business Continuity and Customer Satisfaction by Avaya Inc.
June 2008 - (Free Research) The Avaya Unified Communications for Teleworkers solution provides at-home employees the tools that help them stay connected, productive, and satisfied--and IT staff the technology to minimize management complexity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Changing Business, Changing Lives by Avaya Inc.
June 2008 - (Free Research) Technology for the sake of technology is not the endgame. The benefits that are derived in workplace environments are driving many companies to transform operations into more productive, cost-effective, secure and customer-centric operations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

8x8, Inc Hits Performance Targets with Dolphin Expresssuch by Dolphin Interconnect Solutions
October 2008 - (Free Research) With the continued growth of VoIP, 8x8 needed to upgrade the performance and capacity of their subscriber call flow in order to meet their current and future needs. This case study explains how they did it.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Putting the Caller First: Interactive Voice Response (IVR) & Voice User Interface (VUI) Design That Enhances Customer Experience by Angel.com
October 2008 - (Free Research) Attend this webcast to learn how with Inbound and Outbound Interactive Voice Response (IVR) solutions, Angel.com combines the power of the telephone, your data and the web to generate information-driven communications and transactions.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The ECHO™ - Cisco Connection: ECHO™, and How It Interacts with Cisco's CallManager by Teleformix
July 2008 - (Free Research) Read this white paper and learn how ECHO's direct digital integration with Cisco's VoIP network enables the pooling of voice VLAN ports through SPAN or RSPAN.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions by Teleformix
July 2008 - (Free Research) Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Leverage the Network for Better Application Performance by Citrix
September 2008 - (Free Research) This podcast examines some of the challenges and best practices with application performance management and its impact on the network.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

eGuide: Managing VoIP Quality by CA
November 2008 - (Free Research) This expert guide will explore the issues that can impact your network when VoIP comes into play, and our expert will discuss strategies for keeping your voice and data traffic running smoothly on one network.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified Communications: Unifying Communications Infrastructure by Global Knowledge
December 2008 - (Free Research) Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Is your infrastructure ready for Unified Communications? by Hewlett-Packard Company
June 2008 - (Free Research) Join us for this informative Podcast in which HP Unified Communications Portfolio Manager George Stiglich takes a closer look at what's involved in making sure your infrastructure meets the basic requirements.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Canadian Airport Reaps the Benefits of Truly Unified Communications by Hewlett-Packard Company
June 2007 - (Free Research) In this case study learn how Halifax International Airport Authority, one of Canada's largest airports, developed and integrated a unified communications solution that created flexibility and efficiency for how their terminal space is utili...
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Communications: Simplifying the Journey by Hewlett-Packard Company
June 2008 - (Free Research) The path to unified communications is unique for every customer. In this white paper learn how unified communications can reduce telecommunications costs while enhancing business responsiveness.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Converged Communications Solutions by Hewlett-Packard Company
June 2008 - (Free Research) In this white paper learn how professional services skills, industry systems integration leadership plus strategic partnerships with leading enterprise telecommunications system suppliers to enable what is commonly referred to as Unified Communicat...
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lion Nathan Distills Powerful Business Advantages with HP and Microsoft Unified Communications Solutions by Hewlett-Packard Company
June 2008 - (Free Research) In this case study learn how Lion Nathan improved communication efficiency, achieved greater productivity, enhanced return on investment (ROI), and streamlined collaboration by unified and integrated communication and collaboration systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Is Your Infrastructure Ready for Unified Communications? by Hewlett-Packard Company
June 2008 - (Free Research) Join us for this informative Webcast to take a closer look at what's involved in making sure your infrastructure meets the basic requirements.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Get Schooled - Fixed Mobile Convergence: FMC 101 by Tellabs
October 2008 - (Free Research) This episode features Stuart Benington, Director, Portfolio Marketing and he discusses the differences between service-level and network-level FMC.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Customer Interaction Analytics: Quality of Care on the Critical Path by Genesys
November 2008 - (Free Research) As customer care spans multiple modalities requiring real-time responses, "analytics" has become an all-purpose word that embraces monitoring and recording.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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