Wireless Technologies and Mobile Computing Software, Hardware, Services and Research Papers - KnowledgeStorm Business Process Management

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Mobilizing the Service Call Offers Ricoh Numerous Business Advantages by BlackBerry

December 01, 2009 - (Free Research) Ricoh Americas Corporation (Ricoh), a provider of document solutions, wanted a solution to automate service calls handled by field service technicians. They decided to create an application for the BlackBerry® solution that would improve call efficiency and give technicians more control over the tasks performed during their day.

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Windows Phones and Unified Communications: How Windows Phones Combine Email, Messaging, Voice, and Presence in a Secure, Collaborative Environment by Microsoft

November 19, 2009 - (Free Research) This paper explains why unified communications is essential and why Windows® Phones are ideally suited to serve as the "mobile connection" in a unified communication environment.

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Increasing IT Efficiency by Mobilizing ITSM and ITIL Capabilities by BlackBerry

November 2007 - (Free Research) This Webcast reviews the best practices and business drivers for mobilizing ITSM applications.

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Airline Personnel Fain Quick, Easy Access to Flight Information on Blackberry Smartphones by BlackBerry

February 2009 - (Free Research) When Sun Country Airlines needed a solution to give employees data about flights and information to improve customer service and operations management, they turned to Blackberry. The Solution? Six highly useful applications were created for 50 BlackBerry smartphones to help airline employees check everything from delayed flights to lost baggage.

(CASE STUDY)

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Optimize Application Performance and Security by Blue Coat

May 2009 - (Free Research) Blue Coat ProxyClient helps deliver a headquarters work experience to all employees wherever they are. With ProxyClient, you can define which applications to accelerate and which to block based on security and bandwidth requirements.

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